This Privacy Policy describes how DoX ("we," "us," or "our") collects, uses, and protects information when you use our mobile application ("App"). By using DoX, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

DoX is designed with privacy as a core principle. We categorize information collection as follows:

a) Locally Stored Data

All documents, scans, images, and files you create or manage using DoX are stored exclusively on your device's local storage. We have no access to this content. DoX does not require user registration, account creation, or any form of personal information to operate its core features.

b) Voluntarily Submitted Information

When you contact us through our Support, Bug Report, or Feedback forms (powered by Zoho Forms), we may collect:

Your name
Your email address
Device information (device model, OS version)
App version
Message content and any attachments you provide

This information is collected solely to respond to your inquiries, improve our services, and address technical issues.

2. Offline Functionality

DoX is engineered to operate entirely offline. All core functionalities—including document scanning, PDF creation, file compression, and document management—function without an internet connection. Your data remains on your device at all times.

Internet connectivity is only required for:

Displaying advertisements
Submitting support requests, bug reports, or feedback

3. Device Permissions

To provide its services, DoX requires the following device permissions:

Camera Permission

Required for document scanning functionality. Camera data is processed locally and never transmitted externally.

Storage Permission

Required to save, access, and manage your documents on your device's storage.

Internet Permission

Required for displaying advertisements and submitting forms. Core app functionality works without internet.

These permissions are used solely to enable app functionality and are not used for unauthorized data collection or tracking purposes.

4. Third-Party Services

DoX integrates the following third-party services:

a) Google AdMob

DoX displays advertisements through Google AdMob to support free access to the application. AdMob may collect certain device information and usage data in accordance with Google's privacy practices, including:

Device identifiers
IP address
Usage data and interaction with ads

View Google Privacy Policy →

b) Zoho Forms

We use Zoho Forms to collect support requests, bug reports, and feedback. When you submit a form, the information you provide is processed and stored by Zoho in accordance with their privacy policy.

View Zoho Privacy Policy →

DoX does not sell, trade, or rent your personal information to third parties.

5. How We Use Your Information

Information voluntarily submitted through forms is used to:

Respond to your support inquiries
Investigate and resolve reported bugs
Consider your feedback for app improvements
Communicate with you regarding your requests
Improve our services and user experience

We retain submitted form data only as long as necessary to fulfill these purposes or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect the information we collect:

For Locally Stored Data:

Security depends on your device's security measures. We recommend enabling device lock features (PIN, password, biometric authentication) and utilizing our built-in Vault feature for additional protection of sensitive documents.

For Submitted Form Data:

Zoho Forms uses industry-standard encryption and security measures to protect data in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

Local Data: Retained on your device until you delete it or uninstall the app.
Form Submissions: Retained for up to 2 years or until the purpose for collection has been fulfilled, whichever comes first.
Ad-related Data: Managed by Google AdMob according to their retention policies.

8. Children's Privacy

DoX is not intended for use by children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided information through the App, please contact us immediately at doxofficial@duck.com, and we will take steps to delete such information.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of your personal information.
Opt-out: Opt-out of certain data processing activities.

For locally stored data, you maintain full control and may delete it at any time through your device's file management system or by uninstalling the application.

To exercise any rights regarding data submitted through our forms, please contact us at doxofficial@duck.com.

10. International Data Transfers

Information submitted through Zoho Forms may be processed and stored in countries outside your country of residence. Zoho maintains appropriate safeguards for international data transfers in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected with an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of the App after any modifications constitutes acceptance of the updated Privacy Policy.

For significant changes, we may provide additional notice through the App.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

doxofficial@duck.com

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

13. Consent

By using DoX, you consent to this Privacy Policy. When submitting information through our support, bug report, or feedback forms, you explicitly consent to the collection, use, and processing of the information you provide as described in this Privacy Policy.